eBay FAQ

Need to end a listing on eBay, but leave the quantity untouched in AOB?

Set a Do not list flag on your item and send a delete to the venue without changing the quantity of your item inventory.

What happens if an item is de-listed directly on eBay?

If a listing is ended directly on eBay, either by you, or by eBay, you will need to update your item in AOB inventory by setting a list flag or editing the quantity (depending on need) to trigger the system to drop the retained item id.

What happens to my inventory item if I have invalid item ids retained from previous ebay listings?

The item can not be relisted to eBay until the invalid Item ID is removed.  Visiting staff in Live Chat is usually the best way to seek assistance on this task as the scenarios and solutions can be varied.

Can I sell on, or other eBay sites?

If you wish to sell on eBay's various other sites worldwide, please open a support request after signing in to your Help Center and let us know which shipping options (method, class and costs) you want and we will get your account set up to list to the ebay site of your choice.

contact info: 1-866-540-3229

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