Image and Multi-image Settings

eBay requires images on your items.  Use our options to assist you in successfully meeting those requirements.  

  • Pull the image URL from:
    • This is option is just a drop down menu where you can select which field you are using to store the image URL that you intend to send to eBay. You have the option of the Image field, or the Private Fields from your listing page.
  •  Replace the stock photo in the item details with your own image: 
    • This option tells eBay to replace their stock photo with the image being sent in your uploads.
  •  Turn on Gallery Images and use:
    • Gallery Images are the images that show up in the search results and not on the individual page. So depending on the setting you choose in the drop down box you can use:
    • 'Stock Photo' that eBay has for gallery images if they have one.
      • If ebay has no stock photo and you select this then it will not get listed due to eBay requiring an image.
    • 'My Image' replaces all Gallery images with your image in the specified AOB field.
        • If you have no image in that field then it will be left blank and the item will not be able to list.
    • 'Both' means that AOB will send over the image URL from the field you specify. But, if you have no image in the field it will then allow eBay to supply a stock photo.
      • If there is no stock photo nor your own image the item will not list.



Multi-Image Setup

  • Visit the your Single List Page Settings and look for eBay Multi-image Settings (about half way down the page) to choose how many image fields to display on your listing page.
If you were active on eBay through AOB before November 2015 open your eBay configuration page, scroll to the bottom and hit the Save button to Resave your configuration.  This action will pull in newly released code so that we can successfully pass your images to eBay on the upload. New activations do not need to do this step.
  • There will now be image fields displayed in the eBay Attributes section of your listing page.
    • By default the first ebay image field will fill-in with the URL from the main image field if the image URL is anything other than an amazon image URL
These fields can be overwritten at your discretion.
  • If you plan to upload your eBay images use the following headers: eby_image1, eby_image2, eby_image3, and so on.
Do not use secure URL's (the URL should be http: and not https:) as the uploads will fail.
  • When you enter Image URL we'll upload it to eBay and eBay will store the image, rename it and send the new Image URL back to us. We will then store the new Image URL in the database for further updates on your listing.
    • If eBay fails to process any Image URL and the subsequent URL updates as previously described do not take place you will find a red notice of no ebay image next to the ebay image field on your listing page.
      • There is nothing for you to do as AoB processing will re-send the images again for a new listing attempt.
      • If at any time your eBay image field retains the red notice for a period of more than 24 hours contact our staff to assist in the case that there is something other causing your trouble.
      • You might also want to consider checking any communications from eBay in regard to image errors in case it's actually a problem with the image itself.
  • If at any time you wish to change the image that is associated with an item:
    • Enter the new image URL to the field you're updating
    • Check the box next to the 'Update' option next to the field you are updating
    • Click the Update Listing button.
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