What is Soloist? Soloist is a program that fetches the Market Data for your inventory and using pre-set, or user-created settings will suggest new prices for your items.
What if I do not select a repricing method in the Soloist panel? In that scenario just hit the Cancel button as Soloist needs a selection to know what kind of run it's doing. Otherwise, it'll do nothing.
I started Soloist by accident. How do I stop the run? If for any reason you need to stop Soloist while it's running just click the Cancel button.
I had to cancel my Soloist run and it said Canceling for more than a minute. Cancel requests can take up to two minutes to fully cancel. This delay is intentional to help prevent unintentional simultaneous runs which can cause a host of problems and inconsistent behavior, load management, and to identify and correct runs that get stuck part way through.
I started Soloist, but need to leave, do I have to stay logged in? No, you can log in and out of your AoB account without changing Soloist's processing. Soloist will continue to run on your account unless you hit the Cancel button or until it completes its cycle.
Where do I set up my Repricing Configuration? You will find the Repricing Configuration page by navigating to Settings > Inventory Settings and scrolling down to the Auto-Repricing Script Writer link.
Do I have to run Soloist to test my Configuration Settings? No, it is not necessary to do a full run of Soloist to test your repricing settings. You can test your repricing configuration on an individual item by navigating to Inventory > Show Active Inventory and looking to the Actions column on the left side of the page to click the Pricing Test link. This will open a new page showing you a breakdown of the items and prices used to determine any new pricing suggestions. In the Script Output box displayed on the left side of the new page, the Initial New Price is what your new price would be if you were to run soloist on auto at that moment.
Can I use Soloist if I am not an Amazon seller? At this time AoB does not offer Repricing functionality to Non-Amazon sellers.
I started Soloist and it seems to be Pending for longer than I expected. Should I cancel and restart? Canceling and restarting is not a recommended course of action. Due to the resource-intensive nature of this process, we have to meter its use somewhat by queuing users on each server that have started a Soloist run in order to manage resources and keep the site stable. Pending runs are started in the order they are received with consideration given to the size of the inventory so large accounts which take the most time and resources do not hold up smaller accounts that can run quickly without much impact. Basically, when you start a Soloist run you are likely in line behind other users so if you cancel your restart will put you at the back of the line.
If there is really a problem with a Soloist run how will I know? If you notice that your Soloist run stays on Pending for longer than an hour it is safe to assume a problem has occurred. The pending status has a maximum limit of one hour, give or take a few minutes depending on the timing of the cycles. After one hour your run will start regardless of the waiting queue. If your Pending status exceeds this limit there is likely an issue on the backend that is preventing soloist from operating correctly. If this happens please leave your original request in place and contact support so that we can address the issue.
On the Script Writer page, what is the difference between "Pad merchant fulfilled listings with shipping cost." and "Adjust competing offers to account for a difference in the shipping cost."? These might look like they're doing the same thing but the difference is: The Pad with Shipping Cost makes all of the offers YOU compare against include THEIR shipping price. So $10 + 0 shows as $10, $9 + $3.99 shows as $12.99, etc.. And the Adjust to Account for Difference considers both THEIR shipping price and YOURS so if your shipping is $10 becomes $7.01, and the $9 + $3.99 becomes $10.
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